Terms of service

TERMS OF SERVICE – MAISON AMARA

OVERVIEW

This website is operated by Maison Amara. Throughout the site, the terms “we”, “us” and “our” refer to Maison Amara. Maison Amara offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including those additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, customers, and contributors of content.

Please read these Terms carefully before using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the website or use any services.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and memberships to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your country or region of residence.

You may not use our products for any unlawful purpose, nor may you violate any laws in your jurisdiction (including copyright laws).

Any breach or violation of these Terms will result in immediate termination of your access to the Service.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted over various networks and adapted to technical requirements. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission.

SECTION 3 - PRODUCTS AND SERVICES

Certain products or services may be available exclusively online. These may have limited quantities and are subject to our Return Policy.

We make every effort to display our products accurately, but we cannot guarantee your monitor’s display of color will be exact.

We reserve the right to limit sales or quantities and to discontinue any product at any time.

All product descriptions and pricing are subject to change without notice.

SECTION 4 - MEMBERSHIP TERMS

Maison Amara offers a subscription membership (“Membership”) that provides access to exclusive pricing and benefits.

Memberships cost $39.99 per month, automatically billed unless skipped or canceled.
Members receive the "Secret of Maison Amara Luxury Lingerie Box" every month after a successful charge for the Membership
Members enjoy up to 80% off, free shipping on $69.95+, exclusive drops, and gifts and giveaways.

Automatic Renewal:

Your Membership automatically renews each month unless canceled before your next billing date.

Cancellation:

You can cancel anytime by contacting us via our Contact page. Cancellation takes effect from your next billing cycle. Canceling does not refund past charges.

SECTION 5 - BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order.

You agree to provide accurate and complete billing details and promptly update your account information as needed.

Orders that appear to be placed by resellers or distributors may be refused.

SECTION 6 - SHIPPING & RETURNS

Members receive free shipping on all orders over $69.95.

Members also enjoy a 90-Day Return Guarantee on all orders.

Guests have a 30-day return window as per our Return Policy.

For full details, please refer to our Shipping & Returns Policy.

SECTION 7 - OPTIONAL TOOLS & THIRD-PARTY LINKS

We may provide access to third-party tools or links. These are provided “as is” and without warranties.

We are not responsible for third-party content, products, or services. Please review third-party policies before engaging with them.

SECTION 8 - USER COMMENTS & SUBMISSIONS

If you send creative ideas, reviews, or feedback, you grant us the right to use them without restriction, in any medium, without obligation to compensate you.

You agree not to submit unlawful or defamatory content, or upload any material containing malware.

SECTION 9 - PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy, available on our website.

SECTION 10 - ERRORS & INACCURACIES

Occasionally there may be typographical or pricing errors. We reserve the right to correct these at any time, including after an order has been placed.

SECTION 11 - PROHIBITED USES

You are prohibited from using the site or its content for:

unlawful purposes,
infringing on intellectual property rights,
harassment or discrimination,
spreading malware, or
interfering with security features.

Violation of this section will result in termination of access.

SECTION 12 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of the Service will be uninterrupted or error-free.

All products and services are provided “as is” and “as available.”

Maison Amara, its owners, employees, and affiliates shall not be liable for any direct, indirect, or consequential damages resulting from use of our Service or products.

SECTION 13 - INDEMNIFICATION

You agree to indemnify and hold Maison Amara and its affiliates harmless from any claims arising from your breach of these Terms.

SECTION 14 - GOVERNING LAW

These Terms and any separate agreements shall be governed by and construed in accordance with the laws of the United Kingdom.

SECTION 15 - CHANGES TO TERMS OF SERVICE

We reserve the right to update or change these Terms at any time. Updates will be posted here, and continued use of the website constitutes acceptance of the revised Terms.

SECTION 16 - CONTACT INFORMATION

Questions about these Terms of Service should be sent through our Contact page or via email at:

📧 Concierge@maisonamara.co